Resources
Address:
311 Court Street Wickliffe, Ky 42087
Payment Options
New Commonwealth Natural Gas offers the following payment options:
In person at Clinton City Hall
In person at the New Commonwealth Natural Gas office in Wickliffe
Online (Credit Card Only)
ACH (Automatic Bank Draft)
Please note: Online payments are credit card only. Checks are not accepted online.
ACH Enrollment
New Commonwealth Natural Gas now accepts ACH payments.
To enroll in ACH (Automatic Bank Draft), please visit:
Clinton City Hall, or
The New Commonwealth Natural Gas office in Wickliffe
You will need to complete an application and provide a voided check.
The ACH Application and Authorization Person on Service Account Form are available under the “Forms” section of this website.
Important Notice
Disconnect notices will not be mailed. Customers are responsible for monitoring their account status and due dates.
Water Service Corp. of Kentucky provides water service for the City of Clinton.
Office Address:
100 E. Jackson Street
Clinton, KY 42031
Customer Service Phone:
Services Provided
Water Service Corp. of Kentucky is responsible for:
Water billing and payments
Service connections and disconnections
Water line maintenance
Hydrant flushing
Water quality inquiries
Leak reporting
For all water-related questions, billing issues, service requests, or emergencies, please contact Water Service Corp. directly at (844) 310-5556.
Important Notes
Water bills are handled directly by Water Service Corp.
The City of Clinton does not process water payments.
For wastewater and garbage billing, please contact City Hall.
The City of Clinton contracts with GFL Environmental for residential and commercial garbage collection services.
GFL Office Address:
3426 U.S. Hwy 45 South
Mayfield, KY 42066
GFL Main Office: (270) 247-1049
City of Clinton (Billing Questions): (270) 653-6419
Residential Garbage Collection
Residential garbage pickup occurs every Wednesday.
Please place containers at the curb the night before pickup.
Commercial Garbage Collection
Commercial pickup schedules may vary based on service agreement and location.
Businesses with questions regarding their pickup schedule should contact City Hall at (270) 653-6419, and we will coordinate with GFL.
Billing & Service Information
Garbage service is billed through the City of Clinton on your monthly Wastewater & Garbage bill.
For billing questions, contact City Hall.
For missed pickups, damaged containers, or service concerns, contact City Hall and we will coordinate with GFL.
Holiday & Weather Delays
Schedule changes due to holidays or inclement weather will be posted on the City’s website and Facebook page.
Office Location:
112 S. Jefferson Street
Clinton, KY 42031
Billing Information
City of Clinton Wastewater (combined with Garbage service) bills are due on the last day of each month.
Payments may be made:
Online (click the “Pay Online” button)
By mail
In person or by drop-off at City Hall
When paying online, please enter your Account Number exactly as it appears on your bill (including dashes).
If you do not have your Account Number, please contact City Hall and we will assist you.
Late fees are assessed on all unpaid accounts after the last day of the month.
Auto-Payment & Paperless Billing
To enroll in Credit/Debit Card Auto-Payment or Paperless Billing, you must first create a utility account through the online payment portal.
The City also offers ACH Draft (Automatic Bank Draft) at no charge.
ACH drafts are processed on the last business day of each month.
To enroll in ACH, please contact City Hall.
Kentucky’s “Call Before You Dig” law requires anyone planning to dig to contact Kentucky 811 at least two (2) full working days before breaking ground.
Working days exclude Saturdays, Sundays, and state or federal holidays.
This law applies to homeowners, contractors, and anyone disturbing the ground for activities such as:
Installing fences or mailboxes
Planting trees or shrubs
Installing utility lines
Excavation or construction work
Dial 811 or visit the Kentucky 811 website before you dig to have underground utilities properly marked.
Phone: 811
Website: https://kentucky811.org
To view the full Kentucky 811 Dig Law for legal reference, click below:
https://kentucky811.org/wp-content/uploads/2024/08/ky811-full-dig-law-08212024.pdf
Customer Service Phone:
1-800-981-0600
Office Information
Kentucky Utilities no longer maintains a local office in our immediate area.
Payment Options
Customers may pay their Kentucky Utilities bill at participating retailers, including:
Dollar General
Walgreens
Family Dollar
Other authorized payment locations
You must bring your utility bill with the barcode printed on the back in order to make a payment in person.
To find a participating payment location near you or to make an online payment, please visit the Kentucky Utilities website.
Street Light Outages
Residents may self-report street light outages directly through Kentucky Utilities by visiting:
https://lge-ku.com/outages/report/streetlight